Service & guarantee


The IHC Systems Servicedesk is the front office for all of our services, and your first contact with our service department. We provide a large scale of services to our clients all over the world.


The employees at the service desk guarantee a quick and professional answer directly or with help of one of our specialists.

 Our services comprise:

  • Helpdesk functions (Answering all kinds of questions regarding our products)
  • Handle your Service request
  • Handle your Guarantee request
  • Handle your request for Repair in house
  • Handle your request for “hands on “ training
  • Giving telephonic help
  • Register your request or incident


The service desk is reachable 24/7 in the following way:

  • During office hours. Via phone number  +31 184 43 15 29 / 15 31
  • Out of office hours.  Via phone number  +31 6 51 39 51 91
  • Via Email servicedesk.sy@ihcmerwede.com
  • Via Fax + 31 184 43 15 05
  • By filling in the form below
Personal Information